Personalized customer service. Speed and efficiency. Positive solutions. Accuracy. Consistency. Communication. Success.
Century combines the personal service of a community lender with the power and reach of a national mortgage banking institution to bring our business partners the fastest and most efficient production environment nationwide. Everything we do is focused on what's most important - our service to you and to your borrower. We give you the rates, products and services that you need to make the right impression with your customers. Speed, accuracy, consistency, and reliability are traits you can count on every time on every loan.
When your customer's loan is submitted to Century, you can be confident that you will receive an accurate and reliable underwriting decision at an industry-leading pace. And you can also expect Century to stand behind its decision – no last minute conditions that can wreak havoc on a borrower's transaction, damage relationships, and harm your company's reputation.
Our dedication to our clients means that your client's loan will be handled by the same underwriting team from start to finish. All of our operations are conducted at our corporate headquarters in Louisville, Kentucky. Your underwriting team will be available to you every day, for every call that you place. We are dedicated to bringing you the highest level of communication, the most reliable decisions, and the positive solutions that will lead to success in every transaction. At Century, we know that your success is our success.
In addition to our award-winning underwriting process, Century can also provide you with the tools you need to increase your business, remain
compliant with law, and communicate effectively with your customers. Ask your sales representative about our unique marketing suite that is
designed to help you let your customers know about Century's products and services with almost no time, effort or investment from you. More
marketing with less staff effort translates into greater margins for your company.
Coming soon, Century will provide you with tools that will help your business stay compliant with the ever-changing regulatory landscape, from required trainings on federal laws such as the Bank Secrecy Act to Qualified Mortgages and Ability to Repay. Century's compliance systems have been recognized as setting the national standard for excellence, and we can show you how to educate your staff on these important matters with less effort and greater efficiency.
At the end of the day, our business is about closing loans, successfully, accurately, and without surprises. Century's "hands-on" customer care process will make each origination as painless and predictable as possible. You can count on that, every time.